Home Care in Montgomery County, PA
Short answer: Families in Montgomery County, PA, can access non-medical home care through private pay or the Pennsylvania Medicaid Community HealthChoices (CHC) waiver. You can also get paid to care for a relative who qualifies for Medicaid.
Key points
- Non-medical home care helps older adults and people with disabilities remain safe at home.
- The Medicaid CHC waiver covers personal assistance services for eligible residents.
- Family members can get paid to provide care, except the participant’s spouse, legal guardian, representative payee or POA.
- The Montgomery County Office of Aging Services handles local functional assessments.
- Caregiver interviews can be done via two-way video, saving you a trip to our Philadelphia office.
Home care services available in Montgomery County
New Century Home Care provides non-medical assistance to older adults and people with disabilities. Our caregivers work in your home to help with daily tasks, allowing your loved one to age in place safely.
You can request non-medical support for older adults, which includes companion care, personal care, homemaker services, and mobility assistance. We also offer help for chronic conditions like dementia, Parkinson’s disease, and stroke recovery.
Medicaid home care in Montgomery County: step by step
The Community HealthChoices (CHC) waiver pays for non-medical home care if your loved one is 21 or older and meets functional and financial rules. Montgomery County residents follow specific steps to apply for the CHC waiver.
- Call the Independent Enrollment Broker (IEB): Dial 1-877-550-4227 to start the process. The IEB handles initial enrollment for the state.
- Get physician certification: The IEB sends a form to your doctor. The doctor marks Nursing Facility Clinically Eligible (NFCE) or another status and should return the form within 5 business days.
- Complete the functional assessment: An assessor from the Montgomery County Office of Aging Services does the Functional Eligibility Determination (FED). They visit your home to evaluate needs like dressing, transferring, and toileting.
- Submit financial information: The Montgomery County Assistance Office reviews your income and resources. Unmarried applicants have an $8,000 resource limit, while the house they live in is excluded. You can visit offices in Norristown or Pottstown, or call the suburban customer service line at 1-877-395-8930.
- Choose a plan: Once approved, you select a CHC plan. Montgomery County residents choose among Keystone First CHC (AmeriHealth Caritas), Pennsylvania Health & Wellness and UPMC Community HealthChoices; New Century works with Keystone First CHC. New Century Home Care works directly with Keystone First and AmeriHealth Caritas.
If you need to set up services for a loved one, call 215-974-0000 or fill out our contact form and choose “I am a client” then “I need services.”
Getting paid to care for a relative in Montgomery County
Pennsylvania allows family members to get paid to care for a family member through the CHC waiver. This helps families manage the time commitment of caregiving.
You can work through a licensed agency like New Century Home Care, or you can use the participant-directed Services My Way program. The CHC waiver will not pay services furnished by the participant’s spouse, legal guardian, representative payee, or power of attorney (POA).
Local help for caregivers in Montgomery County
Montgomery County offers resources for families managing care on their own. The Montgomery County Office of Aging Services runs the PA Caregiver Support Program. This program reimburses unpaid caregivers up to $600 a month for caregiving expenses, based on your reimbursement percentage.
To reach local aging services, call the PA Link to Aging and Disability Resources at 1-800-753-8827. If you are caring for someone with dementia, the Alzheimer’s Association Delaware Valley Chapter serves the region. You can call their 24/7 Helpline at 800-272-3900 for support.
Private pay costs
Families paying out of pocket can compare state medians to plan their budget. No Montgomery County specific figure is published, but the Pennsylvania median gives a baseline for care expenses. You can read more about home care costs to understand your options.
| Care Type | Pennsylvania Median Cost |
|---|---|
| Non-medical caregiver (in-home care) | $34 per hour |
| Adult day health care | $117 per day |
| Assisted living community | $6,350 per month |
| Nursing home (semi-private room) | $393 per day |
These figures come from the 2025 CareScout Cost of Care Survey.
How New Century serves Montgomery County from Philadelphia
New Century Home Care is a non-medical agency licensed by the Pennsylvania Department of Health. We operate one office in Philadelphia, covering our entire service area. Our caregivers work directly in clients’ homes throughout Montgomery County.
If you want to work as a caregiver, Act 96 of 2024 allows us to conduct two-way video interviews. This saves you a trip to the city. We offer weekly pay, direct deposit, and a $350 signing bonus to our staff.
To start care or apply for a caregiver job, reach out to our office by calling 215-974-0000 or submitting our online form. Our office staff speaks English, Russian, and Ukrainian.
Frequently asked questions
Do you provide home care in Montgomery County?
Yes, New Century Home Care provides non-medical home care services throughout Montgomery County. Our caregivers travel directly to your home to help with personal care, companionship, meal preparation, and daily routines, ensuring your loved one can safely age in place.
Who does the Medicaid assessment in Montgomery County?
An assessor from the Montgomery County Office of Aging Services conducts the Functional Eligibility Determination (FED). They visit your home to evaluate your need for hands-on help with daily activities like bathing, dressing, and transferring. This assessment helps determine if you meet the clinical requirements for the Medicaid waiver.
Where is the County Assistance Office for Montgomery County?
The Montgomery County Assistance Office has locations at 1931 New Hope Street in Norristown and 24 Robinson Street in Pottstown. They review your income and resources for Medicaid financial eligibility. You can also call the suburban customer service line at 1-877-395-8930.
How much does home care cost per hour in PA?
The median cost for a non-medical caregiver in Pennsylvania is $34 per hour, according to the 2025 CareScout Cost of Care Survey. This rate covers help with daily living activities and homemaker tasks. Costs can vary based on the specific services requested and the number of hours you need each week.
Can I get paid to care for my parent in Montgomery County?
Yes, if your relative qualifies for the Medicaid CHC waiver, you can be paid as their caregiver. You can work through a licensed agency or the Services My Way program. Spouses and power of attorney (POA) agents cannot be paid.